Retail Sales Associate (St. Louis Area)Vacancy No: 294

Job Details Status: Open


Position Type : Part-Time
Start Date: 05/01/2018
Salary Range: $8.00 - $10.00 (10 hrs/week)
Position Openings: 3

Position Specific Details

The positions are located in Chesterfield, Missouri and Kirkwood, Missouri.

- Must be available to work at both locations

- Must be available to work Friday's during Mizzou football season

- Day and evening shifts available

- Must be available to work weekends


Summary

This position is located in Chesterfield, Missouri.

- Dayshift and evening shifts available

- Must be available to work weekends

As a university-owned and operated organization, our strategic planning efforts support the University of Missouri System’s mission to facilitate lifelong learning by its students and Missouri’s citizens.

Primarily responsibilities include performing various customer service and retail sales functions.


Description

Provide the highest level of customer service including approaching customers with proper greeting, inquiring about their needs, maintaining a positive and friendly attitude, and helping customers with their purchases whether it is in person or on the phone. Create a positive shopping experience for the customer by demonstrating knowledge, care and interest, and passion. Resolve customer complaints in a timely, positive manner. Refer unresolved customer complaints to the appropriate department or individual.

Receive, handle and process payment by cash or other forms of payment. Remain proficient at operating a cash register.

Maintain an effective and professional sales floor by ensuring that all aspects of the sales floor remain stocked, well merchandised, and clean according to established guidelines. Assist with developing displays and product relocation as directed by supervisors.

Ensure proper inventory controls are administered in a way to prevent loss. Advise supervisors when inventory levels on the floor are not adequate. Utilize inventory worksheets to administer ad-hoc physical inventories to identify potential discrepancies. Maintain back stock according to established procedures including maintaining a well-organized stock room, proper back stock inventory levels, etc.

Coordinate and assist with event planning and special promotions including sidewalk sales, weekly specials, anniversary sales, holiday shopping events, homecoming weekend, football games, and others.


Additional Responsibilities

Maintain current knowledge of point of sale/computerized inventory control system.

May assist in training, coaching, motivating, disciplining, and evaluating part-time and seasonal employees.

As with all positions, involvement with other duties and responsibilities is expected in order to serve the customer and maintain our University Stores mission.

Supervision Received

Functional supervision is received from department and/or student supervisors, as well as the store manager.

Supervision Exercised

No supervision exercised but may assist in training or mentoring other student or part-time employees.


Physical Requirements

Ability to communicate and comprehend verbal and written information/instruction.

Visual perception sufficient to examine merchandise and cash at close range.

Manual dexterity to handle cash, credit cards, etc. and operate a register.

Math skills sufficient to perform sales transactions.

Ability to stand for the duration of the assigned shift.

Ability to do light lifting for handling merchandise and products.

Ability to reach, bend, squat, climb, etc. as necessary to stock or retrieve merchandise.

The ability and patience to listen and understand the speech of a diverse customer base considering cultural, demographic, geographic and other important factors influencing communication.


Qualifications

Ability to work 15 hours per week minimum.

Proven ability to work well without direct supervision.

Work history showing a high level of customer service, dependability, and professional attitude.

Additional Qualifications

Experience and/or understanding and interest of the retail industry indicating knowledge of customer service and merchandising techniques.