MizzouMade - The Mizzou Store/Tiger Team StoreVacancy No: 276

Job Details Status: Open


Position Type : Part-Time
Start Date: 08/06/2018 - End Date: 01/31/2019
Salary Range: $0.01 (15 hrs/week)
Position Openings: 30

Position Specific Details

Benefits of joining the MizzouMade employment program:

  • Get $4,500 applied to your Residential Life 2018-2019 housing contract
  • On campus employment
  • Real work experience
  • Walk to work in minutes

To take part in the MizzouMade Employment Program, you must be a returning student for Fall 2018, be enrolled in at least six on-campus credit hours and have an active housing contract. Learn more about eligibility and requirements.

Click here to Complete your housing contract and select your room.


Summary

To assist The Mizzou Store and/or Tiger Team Store in performing various customer service and retail sales functions as a Retail Assistant. These positions require working a minimum of 320 hours August - January in exchange for a $4500 room waiver.


Description

Provide the highest level of customer service including approaching customers with proper greeting, inquiring about their needs, maintaining a positive and friendly attitude, and helping customers with their purchases whether it is in person or on the phone. Create a positive shopping experience for the customer by demonstrating knowledge, care and interest, and passion. Resolve customer complaints in a timely, positive manner. Refer unresolved customer complaints to the appropriate department or individual.

Maintain thorough knowledge of all departments on the sales floor including a functional understanding of how textbooks are organized, where clothing items are back-stocked, how general reading books are arranged, etc. Remain proficient at operating a cash register to answer questions, but also supplement cashier staff, especially during peak times.

Maintain an effective and professional sales floor by ensuring that all aspects of the sales floor remain stocked, well merchandised, and clean according to established guidelines. Develop displays and product relocation as directed by student or department supervisors.

Ensure proper inventory controls are administered in a way to prevent loss. Advise department supervisor when inventory levels on the floor are not adequate. Utilize inventory worksheets to administer ad-hoc physical inventories to identify potential discrepancies. Maintain back stock according to established procedures including maintaining a well-organized stock room, proper back stock inventory levels, etc.

Coordinate and assist with event planning and special promotions including sidewalk sales, weekly specials, anniversary sales, holiday shopping events, summer welcome specials, homecoming weekend, graduation fair, football games, and others.


Supervision Received

Functional supervision is received from department and/or student supervisors, as well as the store manager.

Supervision Exercised

No supervision exercised but may assist in training or mentoring other student or part-time employees.


Physical Requirements

Ability to communicate and comprehend verbal and written information/instruction.

Visual perception sufficient to examine merchandise and cash at close range.

Manual dexterity to handle cash, credit cards, etc. and operate a register.

Math skills sufficient to perform sales transactions.

Ability to stand for the duration of the assigned shift.

Ability to do light lifting for handling merchandise and products.

Ability to reach, bend, squat, climb, etc. as necessary to stock or retrieve merchandise.

The ability and patience to listen and understand the speech of a diverse customer base considering cultural, demographic, geographic and other important factors influencing communication


Qualifications

To be eligible for a MizzouMade student title, an individual must be enrolled at the University of Missouri for at least 6 on-campus credit hours, and regularly attend classes.

Ability to work up to 40 hours per week early-August and Winter break to prepare for RUSH

Ability to work a minimum of 15 hours per week during Fall and Winter semesters

Must be available to work Black and Gold Fridays and home football game Saturdays.

Proven ability to work well without direct supervision.

Work history showing a high level of customer service, dependability, and professional attitude.

Computer skills sufficient to work in computer based inventory and point of sale systems

Additional Qualifications

Proven ability to work well without direct supervision.

Work history showing a high level of customer service, dependability, and professional attitude.

Computer skills sufficient to work in computer based inventory and point of sale systems